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    <body>&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;Lesson Playback Not Working Properly:&lt;/strong&gt;&lt;br /&gt;Please &lt;a href=&quot;http://support.clicknkids.com/forums/102150/entries/91948&quot;&gt;CLICK HERE&lt;/a&gt; to immediately correct the problem.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;How to add more students to your account:&lt;/strong&gt;&lt;br /&gt; Step 1) Visit our &lt;a href=&quot;https://www.clicknkids.com/Pay/OrderNow.asp&quot;&gt;Order Now&lt;/a&gt; page.&lt;br /&gt; Step 2) Enter your login ID and press Login To Order.&lt;br /&gt; Step 3) Complete the order pages and the additional students will be added to your account&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;How To Retrieve Your Login ID:&lt;/strong&gt;&lt;br /&gt; Please &lt;a href=&quot;http://www.clicknkids.com/Public/ForgotPassword.asp&quot; target=&quot;_self&quot;&gt;CLICK HERE&lt;/a&gt; to retrieve your login ID&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt; &lt;strong&gt;Frequently Asked Questions:&lt;/strong&gt;&lt;br /&gt; Please &lt;a href=&quot;http://www.clicknkids.com/Public/FAQ.asp&quot; target=&quot;_self&quot;&gt;CLICK HERE&lt;/a&gt; for most common questions asked.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;Lessons Not Accepting Keyboard Input:&lt;/strong&gt;&lt;br /&gt;Please &lt;a href=&quot;http://www.clicknkids.com/Public/FixFlashPlayer.asp&quot;&gt;CLICK HERE&lt;/a&gt; to immediately correct the problem.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;How To Update Your Account Email Address:&lt;/strong&gt;&lt;br /&gt; Step 1) Login to your account&lt;br /&gt; Step 2) Click Back To Setup&lt;br /&gt; Step 3) Click My Account&lt;br /&gt; Step 4) Change your email address and press Update&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.clicknkids.com/JPEG/Graphics/TinyBlueArrow.gif&quot; border=&quot;0&quot; width=&quot;5&quot; height=&quot;9&quot; /&gt;&amp;nbsp;&lt;strong&gt;Need Your Account Unlocked?&lt;/strong&gt;&lt;br /&gt;Step 1) &lt;a href=&quot;http://www.clicknkids.com/Public/MemberLogin.asp?FirstTime=yes&quot; target=&quot;_self&quot;&gt;Click Here&lt;/a&gt; for instructions to create a desktop icon.&lt;br /&gt;Step 2) Send us an email to support@clicknkids.com to inform us that you will no longer use a search engine to login to your account.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Telephone Support&lt;/h1&gt;
&lt;p&gt;&lt;span class=&quot;VerdanaBlk12&quot;&gt;Our  customer service representatives are standing by to serve your needs.&lt;br /&gt; &lt;br /&gt; Monday - Saturday &amp;nbsp;9 AM - 7 PM&amp;nbsp; PST&lt;br /&gt; US &amp;amp; Canada Toll Free: 1-877-254-2522&lt;br /&gt; International Calls: 001-1-818-992-1678&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;</body>
    <created-at type="datetime">2009-12-23T19:08:39-08:00</created-at>
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    <forum-id type="integer">102148</forum-id>
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    <replied-by type="integer">Denise</replied-by>
    <submitter-id type="integer">6923932</submitter-id>
    <title>Please Read This First!</title>
    <updated-at type="datetime">2009-12-26T15:25:00-08:00</updated-at>
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